As we are required to collect data from you in order to fulfil our service to you, we are classed as the Controller of your personal data. This means it is our responsibility to ensure that the data we collect is controlled effectively and that it is protected at all times.
Should you have any questions about the processing of your data, please contact us as follows:
Bespoke Gas Limited, 24 Holmesland Drive, Botley, SO30 2SH
We may collect your personal data in a few limited ways, namely:
We may collect the following types of personal data about you:
Personal data provided to us will be used for the purposes set out at the time of collection and, where relevant, in accordance with any preferences you express. More generally, we will use your personal data for the following purposes:
We are required to process your personal data as part of the performance of your contract with Bespoke Gas Limited, where this is necessary for our legitimate interests, and/or where we have your consent, as applicable.
Your data will only be collected for specified, contractual and legitimate purposes meaning that as well as using the data to perform your contract, we may use it for:
We will not ask for more information than we need for the purposes for which we are collecting it
We will update our records when you inform us that your details have changed
As a business that prides itself on repeat custom, we will safely store your data to allow us to offer an ongoing service (e.g. annual maintenance visits). We will therefore retain your personal data for the length of time needed to offer the requested service, and until such a time as you should ask us to delete it, or amend your contact preferences. This is of course subject to any outstanding financial reporting requirements, agreements or warranties.
We can assure all customers that our data is stored securely and confidentially
We will always respect your wishes in respect of what type of communications you want to receive from us and how you want to receive them. There are some communications, however, that we need to send you regardless of your marketing preferences in order for us to fulfil our obligations to you as a customer. Examples of these essential service communications are:
We do not sell or share your personal data for other organisations to use. Personal data collected and processed by us will only be shared with the following third parties, and only where necessary:
Under the GDPR you have a number of ‘rights’ which you can exercise at any time. These rights include: